IT Managed Service Plans

IT Managed Service Plans

May 1, 2015
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IT Managed Service Plans


IT Managed Service Plans
Testimonial-2

When you employ Source One Solutions to manage the IT side of your business, you become free to focus on the true mission of your business.  We want to see you thrive doing the things you went into business to do.  We will implement your technology projects, step in as your network admin and manage your network on a day-to-day basis with some of the most advanced tools in the industry today.

Here is a quick overview of some basic expectations for our Managed Service Plan clients. (This information is also found on our Managed Service Plan Service page):

MANAGED SERVICE PLAN FEATURES

  • Source One Solutions plan (all inclusive network in a box–one monthly fee)
  • A team of certified network professionals available to address a wide range of network needs from high-end consulting and server support to desktop level-1 support issues
  • Assigned primary engineer to your account, designated backup engineer, plus the support of management when needed
  • Day-to-day support services for computers, networks, and servers (current MSP plans)
  • Automatic software updates to operating systems, anti-virus and malware protection
  • Monitoring systems allow us to set up alerts on your network to draw attention to pending or upcoming issues that need to be addressed
  • Remote response and support leading to a MUCH faster resolution rate
  • Project implementation
  • Planning and consulting